Tel: +44 (0)28 8676 3771
Broadband

Terms & Conditions

Our contract with you

When you place an order, you are offering to buy the product(s) from us and we will send you an order acknowledgement. However, your offer shall only be accepted by us once we place the product you have ordered onto the delivery van and only then shall a legally binding contract be formed between us. Until then we can decline to supply the goods – we will try to ensure that this never happens but we do however, reserve the right not to fulfil your order for any reason if, for example, we have made an error on the price or similar or we simply can't get hold of the model you need. In the event of these circumstances we will refund you any price you’ve paid to us.

Payment

All prices are in pounds sterling and Euro are inclusive of VAT at the current rate. Secure payments can be made in the following ways:

Any major credit/debit card through Paypal Paypal Electronic bank transfer

All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we have the right to cancel the order.

Delivery 

We aim for next Day in Northern Ireland sometimes this isn't possible due weather or Traffic 

In these special cases  we aim to get your item to you as soon as possible  

Returns 

We're happy for you to unpack the item and inspect it properly, however, if you've used or installed it, we will only make a partial refund to cover the loss in value of the product. Please note, this could be up to 50% of the price of the item. Your refund will be made within 14 days of collection.

Install 

We can Install your TV or Washing machine and even mount your TV on the wall  Conway.Tv engineer have the right to not install products. In cases of faulty wiring or faulty plumbing. Risk to the appliance or to them serfs or others. A full refund I will be in these cases. 

Availability

All products are subject to availability and may be changed at any time.If your order cannot be fulfilled you will be offered an alternative or given a full refund.If an order is received for a discontinued product we will automatically provide you with the up-to-date equivalent, providing it is available and the same price as the discontinued model. If this is not the case we will contact you.

Trading name

Conway.Tv is Trading names of Turbo Leisure LTD 

PRL Registration No. IE02232W
Environmental Management Cost : From July 1 2014, certain categories of household EEE must have a visible Environmental Management Cost (EMC) associated with them. You can find information on EMCs at the following link:http://www.producerregister.ie/news/weee-register-society-category-listing-5.7 
Authorised Representative: Repak Ltd
WEEE Ireland Certification: Reference No. TUR100
WEEE Return and Collection Systems: As per the attached Waste Management Plan

“ Waste Electrical and Electronic Equipment (WEEE) is taken back free of charge on a one-for-one, like-for-like basis. Each local authority must also accept household WEEE free of charge at its recycling facilities. All WEEE must be recycled and should not be placed in any of your household wheelie bins. Make sure you always recycle all your old electrical goods.”

WEEE Return and Collection Systems 

Waste Electrical and Electronic Equipment (WEEE) is taken back free of charge on a one-for-one, like-for-like basis. Each local authority must also accept household WEEE free of charge at its recycling facilities. All WEEE must be recycled and should not be placed in any of your household wheelie bins. Make sure you always recycle all your old electrical goods.”

 

 Waste Management Plan

WEEE Recycling

 

Our company implements the WEEE Regulations to ensure that old appliances are disposed of correctly to reduce the potentially harmful effects caused on the environment and to conserve natural resources.

 

  • Return an old product for recycling

We provide free in-store take back for old electrical and electronic equipment on a one-for-one, like-for-like basis. This means that the old product must be of the same type or have fulfilled the same function as the new item purchased.

 

  • Products recycled for free

Kitchen appliances including fridges, washing machines, dishwashers and cookers as well as smaller items including kettles and toasters.

 

  • Batteries

Unfortunately we do not accept any type of batteries.

 

  • Collection of old products

Our appliances are delivered to you by courier but we can still arrange to have your old appliance recycled free of charge. We will make alternative arrangements and give you notice to collect your old product within 15 days. Old appliances are only collected on a one-for-one, like-for-like basis. Please ensure your old appliance is disconnected from all utilities, clean and ready for collection.

  • Further Information

Consumers may also bring items of electronic and electrical equipment to local Civic Amenity sites for free of charge disposal.

 

If you have any other questions relating to our WEEE Recycling, please contact us on 018417788 or further information can be found at weeeireland.ie

The Producer Register Category Listings 5.7

Visible Environmental Management Costs

(vEMCs as of 21st July 2014 are inclusive of 23% VAT)

categories and subcategories as set out in the EU Directive. The right hand side listings are intended to provide further category descriptions to aid producers with data submission. It is not intended to be an all-inclusive list.

1. Large Household Appliances

Cost & Descriptions

1.1 Refrigeration

10.00

All Refrigeration

All side by side/American style refrigeration

1.2 Refrigeration

5.00

All Refrigeration

All larder and two door (under/over configuration) appliances

Chest Freezers

All chest freezers above 150 litres

1.2a Refrigeration

5.00

All Refrigeration

All under counter/table top refrigeration

Chest Freezers

All chest freezers below 150 litres

1.3 Large Appliances

5.00

Washing machines

Washer dryers, Washing machines

Clothes dryers

Clothes dryers

Dish washing machines

Dish washing machines

Cooking appliances

Combination oven, Oven, Gas cooker with electric / electronic element, Free standing slot in & hi backs

Electric stoves

Electric stoves

1.4 Medium Appliances

0.00

Microwaves

Microwaves

Electric hot plates

Electric hobs & hot plates

Electric radiators

All electric radiators (including portable)

Air conditioner appliances

Air purifier, Air humidifier, Climate control appliance, Air dehumidifier

Other medium appliances

Thermoelectric cooler or dispenser

1.5 Other Appliances

0.00

Electric fans

Ceiling mounted fan, Wall mounted fan, Desktop and/or Free-standing fan

Electric heating appliances

Electric heating appliances, Electric fan heater

Other appliances for heating rooms

Portable heater other than electric radiator, Storage heater

 

2. Small Household Appliances

Cost & Descriptions

2.1 Floor care

0.00

Vacuum cleaners

Vacuum cleaners

Other large appliances for floor care

Floor and Carpet cleaners, Floor polisher, Steam cleaner

2.2 Other Small Household Appliances

0.00

Carpet sweepers

Carpet sweepers

Other appliances for cleaning

Other appliances for cleaning, Cordless handheld vacuum cleaner

Appliances used for sewing, knitting, weaving and other processing for textiles

Wool defuzzer, Knitting machine

Irons and other appliances for ironing, mangling and other care of clothing

Active ironing board, Iron, Steam iron with or without external steam generator, Trouser press

Toasters

Toasters, Sandwich toasters

Fryers

Deep fat fryer

Grinders, coffee machines and equipment for opening or sealing containers or packages

Coffee grinder, Coffee maker, Can opener

Small kitchen appliances

Bread makers, Kettles, Blender, Food processor, Mixer,

Other small household appliances

Other small household appliances, Electric blanket

 

 

4. Consumer Equipment

Cost & Descriptions

4.1 Large Colour Televisions (Visible Screen Size) €5.00

Large TV's 73cm+

Including Plasma/LCD/CRT TV, Projection television

4.2 Medium Size Colour Televisions (Visible Screen Size) €0.00

Medium Size TV's 52-72cm

Including Plasma/LCD/CRT TV

4.3 Small Size Colour Televisions (Visible Screen Size) €0.00

Small TV's 0-51cm

Including Plasma/LCD/CRT TV

4.4 Medium Size Consumer Products

0.00

Video cameras

Security cameras

Set top boxes and PVR's

BlueRay/DVD/Video recorder with or without HDD, BlueRay/DVD/Video player with or without HDD, Satellite receiver with or without HDD, Saorview/Freeview receiver with or without HDD

Hi-fi systems

Hi-fi systems, Home theatre systems